Assign agents based on the type of query and to provide an instant reply. Set the Ticket Priority & Status so that none of the tickets is missed ever !!
In the UVdesk Helpdesk, the owner can make sure that the customers always have a right insight by sharing knowledge base with them.
Connect with your customer's queries coming from different e-Commerce Channels under one platform and provide supreme support to the customer.
Connect with your customer's query coming from different eCommerce Channels under one platform and provide supreme support to the customer.
You can fetch the order related details from your eCommerce Store or Marketplace to the Ticket in the UVdesk.
Provide an insight to your support staff about the customer’s request and their originality.
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.
Integrate Apps as per as your needs to get things done faster than ever.
Connect with your customer's query coming from the different eCommerce Channels under one platform and provide supreme quality of support to the customers.
Stuck somewhere? Checkout the Frequently Asked Questions for better result
Leave your problems to us. Create a ticket and get the solution from our skilled agents
Check out in-depth functionality of the helpdesk in real time by scheduling the demo
Then you are at right place where you can provide all your support to your customer with managing all your assets for support.